What is the main purpose of the ROC’s citation process?

The main purpose of the ROC’s citation process is to penalize non-compliance with regulations. This process allows the Arizona Registrar of Contractors to address violations effectively by issuing citations to licensees who fail to adhere to established laws and rules governing contractor practices. The citation acts as a formal notice that there has been a breach of regulations, and it outlines the specific nature of the violation along with any penalties that may be imposed.

This procedure serves several important functions: it helps maintain industry standards, promotes accountability among contractors, and ensures that consumers are protected from substandard work or unethical practices. By imposing penalties for infractions, the ROC reinforces the importance of compliance and encourages licensees to operate within the regulatory framework, ultimately contributing to a safer and more reliable contracting environment.

The other options—informing about new regulations, conducting random inspections, and initiating criminal charges—are not the primary focus of the citation process. While educating licensees and ensuring compliance through inspections are important components of the ROC's overall mission, they do not capture the essence of why the citation process is specifically designed. It is primarily about enforcement and holding contractors accountable for their actions.